Refund Policy

30-Day Money-Back Guarantee

At VRXMD, we stand behind the quality of our products and want you to shop with confidence. That’s why we offer a 30-Day Money-Back Guarantee under the terms outlined below.

Eligibility for Refunds

To be eligible for a refund, all of the following conditions must be met:

• Refund requests must be submitted within 30 days of the delivery date.
• Requests submitted more than 30 days after delivery are not eligible for a refund.
• Shipping and handling fees are non-refundable.
• Product returns are not required and are not accepted.
• Refund eligibility is strictly limited to the 30-day period beginning on the confirmed delivery date.

Non-Eligible Refunds

The following are not eligible for refunds:

• Refund requests submitted outside the 30-day guarantee period.
• Subscription renewals or recurring charges processed after the 30-day guarantee period.
• Orders that have already been processed or fulfilled once the 30-day period has passed.
• Requests that do not meet the terms and conditions of this Refund Policy.

No exceptions are made beyond the 30-day money-back guarantee period.

Subscriptions

If your order includes a subscription, it is the customer’s responsibility to manage or cancel the subscription before the next renewal.

Subscription renewals that occur after the 30-day guarantee period are not eligible for refunds. Customers are responsible for managing, modifying, or canceling their subscriptions prior to renewal. Failure to do so does not constitute grounds for a refund.

Subscription Orders

VRXMD offers products that may be purchased through a subscription. Subscription orders automatically renew unless canceled.

If you sign up for a subscription, you authorize VRXMD to charge your provided payment method every 30 days, or according to the delivery cadence you select, as applicable. By submitting your initial subscription order, you acknowledge and agree to the applicable auto-renewal terms and Subscription Policy.

Cancellation of Subscription

You may cancel your subscription at any time. To avoid a recurring charge, you must cancel your subscription before your next billing period begins.

If you wish to cancel your subscription, please contact our Customer Support team at support@vrxmd.com. Cancellations will take effect at the end of the current billing period unless otherwise stated.

Billing Information for Subscriptions

You are responsible for providing current, complete, and accurate billing information for your account.

You are also responsible for promptly updating your billing information, including your billing address, payment card number, payment card expiration date, or any other relevant payment details. You must promptly notify VRXMD if your payment method is canceled, expires, or is otherwise no longer valid.

Billing information may be updated through the applicable customer portal or by contacting Customer Support.

Agreement to Policy

By completing a purchase on our website, you acknowledge that you have read, understood, and agree to this Refund Policy, including all eligibility requirements, limitations, and subscription terms.

Contact Customer Support

If you have questions regarding refund eligibility or this Refund Policy, please contact our Customer Support team at support@vrxmd.com. We will be happy to assist you with your request.