Shipping Policy

At VRXMD, we work hard to process and ship orders as quickly and reliably as possible.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During periods of high demand, promotions, holidays, or other increased order volumes, processing times may take up to 5 business days.

Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Shipping & Delivery Timeframes

Once an order has been processed and shipped, delivery times may vary depending on the shipping method selected and the destination.

Estimated delivery time:

• Standard Shipping: 2–3 business days after shipment

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, customs processing, peak shipping periods, or other unforeseen circumstances.

Shipping Notifications & Tracking

Once your order has shipped, you will receive a confirmation email containing available tracking information.

Tracking information may take 24–48 hours to become active or display movement after your order has been shipped.

Shipping Delays

While we aim to meet the estimated delivery timelines displayed during the ordering process, delays may occasionally occur.

VRXMD is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, severe weather, holidays, or circumstances beyond our reasonable control.

Subscription Orders

Subscription orders follow the same processing and shipping timelines as one-time purchases.

Customers may manage, pause, or cancel eligible subscriptions through the available subscription management features associated with their account.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

VRXMD is not responsible for orders that are delayed, returned, or otherwise affected because of incorrect or incomplete shipping information provided by the customer.

Orders returned due to an incorrect or incomplete address may require additional processing time and may be subject to additional shipping charges before being reshipped.

Questions & Support

If you have questions regarding your shipment, delivery, or tracking information, please contact our Customer Support team at support@vrxmd.com.

Our team will be happy to assist you.