Terms of Service

OVERVIEW

This website is operated by VRXMD. Throughout the site, the terms “we,” “us,” and “our” refer to VRXMD. VRXMD offers this website, including all information, tools, products, and services available through the site, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms, including any additional terms, conditions, and policies referenced within them. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any portion of the site, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you must not access or use the website or its Services.

Any new features, products, or tools added to the website will also be subject to these Terms. We reserve the right to update, modify, or replace any portion of these Terms by posting an updated version on the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

Our store is hosted on Shopify, which provides the ecommerce platform through which we offer and process our products and Services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have provided appropriate consent for any minor dependents permitted to use this website.

You may not use our products or Services for any unlawful, unauthorized, or prohibited purpose, nor may you violate any applicable laws or regulations through your use of the Service.

You must not transmit worms, viruses, malware, destructive code, or other harmful material.

A breach of these Terms may result in suspension or termination of your access to the website or Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason and at any time.

You understand that certain information, excluding payment card information, may be transferred over networks and may be modified as necessary to meet technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission using appropriate security measures.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is inaccurate, incomplete, or outdated.

The material provided on the website is intended for general informational purposes and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify website content at any time. However, we are not obligated to update information.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICING

Prices for our products and Services are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any portion of the Service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

All products are subject to availability and the applicable terms of our Refund Policy.

We make reasonable efforts to accurately display product descriptions, images, colors, and other information. However, we cannot guarantee that your device will accurately display product colors or other visual characteristics.

We reserve the right to limit quantities, restrict sales, discontinue products, or refuse orders at our discretion.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders.

We may limit or cancel quantities purchased by any individual, household, or account, including orders placed using the same name, email address, payment method, billing address, or shipping address.

You agree to provide current, complete, and accurate account and payment information for all purchases.

You are responsible for promptly updating your account information, including your email address, billing information, and payment details, so that we can process transactions and contact you when necessary.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not control, operate, or monitor.

Any use of optional third-party tools is provided on an “as available” basis and is subject to the terms and conditions applicable to those services.

We are not responsible for any issues, losses, or damages arising from your use of optional third-party tools.

Any future features or services added to the website will also be subject to these Terms.

SECTION 8 — THIRD-PARTY CONTENT

Our website may contain information, products, services, or other content provided by third parties.

We do not guarantee the accuracy, reliability, legality, availability, or quality of third-party content.

To the maximum extent permitted by law, VRXMD is not responsible for losses, damages, or disputes arising from your interaction with third-party content, products, or services.

SECTION 9 — USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you submit comments, feedback, ideas, suggestions, reviews, or other materials to us, you grant VRXMD the right to use, reproduce, edit, publish, distribute, and otherwise utilize those submissions without restriction, subject to applicable law.

You represent that your submissions do not violate the rights of any third party and do not contain unlawful, defamatory, abusive, harmful, or otherwise inappropriate material.

We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine violates these Terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

The submission and handling of personal information through the website are governed by our applicable Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct such errors or omissions and to cancel or modify orders affected by inaccurate information.

We have no obligation to update, amend, or clarify information except where required by applicable law.

SECTION 12 — PROHIBITED USES

You are prohibited from using the website or its content:

(a) for any unlawful purpose;

(b) to solicit others to participate in unlawful activities;

(c) to violate applicable laws, regulations, or rules;

(d) to infringe upon intellectual property rights;

(e) to harass, abuse, threaten, discriminate against, or defame others;

(f) to submit false, misleading, or fraudulent information;

(g) to upload or transmit malicious software, viruses, or harmful code;

(h) to improperly collect or track personal information belonging to others;

(i) to spam, crawl, scrape, or otherwise interfere with the website without authorization;

(j) for unlawful, obscene, or otherwise prohibited purposes; or

(k) to interfere with or circumvent security features of the website or Service.

We reserve the right to terminate access to the Service for violations of these restrictions.

SECTION 13 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website, products, and Services are provided on an “AS IS” and “AS AVAILABLE” basis unless expressly stated otherwise.

VRXMD does not guarantee that the website or Services will always be available, uninterrupted, secure, accurate, or error-free.

To the fullest extent permitted by law, VRXMD disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

SECTION 14 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VRXMD and its officers, employees, directors, service providers, suppliers, agents, and representatives shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, without limitation, loss of profits, revenue, data, goodwill, business opportunities, use, or costs of substitute products or Services.

These limitations apply regardless of the legal theory of liability, including contract, tort, negligence, strict liability, or otherwise.

To the fullest extent permitted by applicable law, VRXMD’s total liability for any claim arising from or relating to the website, products, or Services shall not exceed the amount you paid to VRXMD for the applicable product or Service giving rise to the claim, or $100, whichever is greater.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

SECTION 15 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VRXMD, its officers, directors, employees, agents, service providers, suppliers, and representatives from claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from:

• Your breach of these Terms;
• Your violation of applicable law;
• Your misuse of the website or Services; or
• Your violation of the rights of another party.

SECTION 16 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the extent necessary.

The invalidity or unenforceability of any provision will not affect the remaining provisions of these Terms.

SECTION 17 — TERMINATION

These Terms remain effective until terminated.

You may terminate your agreement with VRXMD by ceasing to use the website and Services.

We may suspend or terminate your access to the website or Services at any time if we reasonably believe you have violated these Terms, applicable law, or otherwise engaged in conduct that may harm VRXMD or other users.

Provisions that by their nature should survive termination will remain effective after termination.

SECTION 18 — ENTIRE AGREEMENT

These Terms, together with any applicable policies and your order confirmation, constitute the entire agreement between you and VRXMD regarding your use of the website and purchase of products or Services.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

SECTION 19 — GOVERNING LAW

These Terms and any dispute arising from or relating to them shall be governed by and interpreted in accordance with the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles that would require the application of another jurisdiction’s laws.

Where applicable, federal law will also govern matters within federal jurisdiction.

SECTION 20 — TERMS OF SALE

THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MAY APPLY TO YOUR PURCHASES. PLEASE READ THEM CAREFULLY.

By placing an order through the VRXMD website, you acknowledge that you have read, understood, and agreed to these Terms of Sale.

You may not order or obtain products from this website if you:

(a) do not agree to these Terms;

(b) are under 18 years of age or otherwise lack legal capacity to enter into a binding agreement, unless permitted by applicable law; or

(c) are prohibited by applicable law from accessing or using the website or purchasing the products or Services offered through it.

These Terms of Sale apply to purchases of products and Services through the VRXMD website.

VRXMD reserves the right to modify these Terms at any time. The most current version will be made available on the website, and continued use of the website following a change constitutes acceptance of the revised Terms.

1. Order Acceptance and Cancellation

Your order constitutes an offer to purchase the products or Services listed in your order under these Terms.

All orders are subject to acceptance by VRXMD. We reserve the right to reject or cancel any order at our discretion, including orders affected by pricing errors, inventory limitations, suspected fraud, or other circumstances.

An order confirmation may be provided after your order is submitted.

The formation of a contract of sale occurs upon our acceptance of your order.

2. No Medical Advice; Accuracy, Completeness, and Timeliness of Information

The material provided on the Site is intended for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment.

Information provided by VRXMD should not be used as a substitute for consultation with a qualified healthcare professional.

The statements made regarding products on the Site have not been evaluated by the Food and Drug Administration unless expressly stated otherwise.

You should consult an appropriate healthcare professional before making decisions based on health-related information.

VRXMD does not guarantee any particular health, wellness, or other result from the use of its products. Individual results may vary based on numerous factors.

We make reasonable efforts to ensure that product descriptions and images are accurate, but we do not guarantee that colors, images, measurements, or other visual information will appear exactly the same on every device.

The Site may contain historical information that is provided for reference purposes and may not reflect current information.

3. Prices and Payment Terms

All prices displayed on the Site are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and reflected in the applicable order confirmation.

Applicable taxes, shipping charges, and handling charges may be added during checkout.

We reserve the right to correct pricing errors and cancel orders resulting from inaccurate pricing or other errors.

By submitting payment information, you represent and agree that:

(a) you are authorized to use the payment method;

(b) the information you provide is accurate and complete;

(c) sufficient funds or available credit exist to complete the transaction; and

(d) you are responsible for any fees imposed by your financial institution or payment provider.

VRXMD and its payment service providers may receive updated payment information from your card issuer where applicable, such as updated card numbers or expiration dates.

VRXMD is not responsible for fees imposed by your bank, card issuer, or payment provider.

4. Automatic Renewals

If you purchase a subscription, your subscription will automatically renew according to the billing frequency disclosed at the time of purchase unless you cancel before the next scheduled renewal.

By purchasing a subscription, you authorize VRXMD to charge your selected payment method for each renewal period.

Your subscription will remain active until canceled.

You are responsible for canceling your subscription before the next scheduled billing date if you do not wish to incur another recurring charge.

Cancellations made after a renewal has been processed will apply to the subsequent billing period and are subject to the applicable Refund Policy.

We reserve the right to discontinue or refuse renewal of any subscription where permitted by law.

5. Shipments; Delivery; Title and Risk of Loss

VRXMD will arrange for shipment of purchased products.

Available shipping options, estimated delivery times, and applicable shipping charges will be presented during the ordering process.

Shipping and delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

VRXMD is not responsible for delays caused by carriers, weather, customs, government actions, supply disruptions, or other circumstances beyond our reasonable control.

Title and risk of loss transfer in accordance with applicable law and the terms of shipment.

6. Refunds and Returns

Refund requests are governed by the VRXMD Refund Policy.

Unless otherwise required by applicable law, the following conditions apply:

• Refund requests must be submitted within thirty (30) days of the confirmed delivery date.
• Requests submitted after thirty (30) days from delivery are not eligible for a refund.
• Shipping and handling charges are non-refundable.
• Product returns are not required and will not be accepted.
• Refund eligibility is limited to the applicable thirty (30) day guarantee period.

7. Electronic Communications

You consent to receive electronic communications from VRXMD regarding your account, purchases, orders, subscriptions, transactions, customer support inquiries, and other matters relating to your use of the Services.

Electronic communications may be delivered to the email address associated with your account or through communications made available within the website.

You acknowledge that electronic communications satisfy applicable legal requirements that such communications be provided in writing, where permitted by law.

8. Disclaimer of Warranties

EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, VRXMD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VRXMD, ITS OFFICERS, EMPLOYEES, DIRECTORS, SERVICE PROVIDERS, SUPPLIERS, AGENTS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

This includes, without limitation, loss of profits, revenue, data, goodwill, business opportunities, use, or costs of substitute products or Services.

VRXMD’s total liability arising from or relating to any product, purchase, Service, or use of the website shall not exceed the amount paid by you to VRXMD for the applicable transaction, or $100, whichever is greater, to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

10. Goods Not for Resale or Export

You represent that products purchased through the Site are intended for your personal or household use and not for unauthorized resale or export.

You agree to comply with all applicable laws and regulations relating to the purchase, possession, and use of products purchased through the Site.

11. Privacy

The collection, use, and processing of personal information are governed by the applicable VRXMD Privacy Policy.

12. Force Majeure

VRXMD will not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, earthquakes, government actions, war, terrorism, civil unrest, pandemics, epidemics, labor disputes, carrier delays, supply shortages, telecommunications failures, power outages, or other events outside our reasonable control.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Kentucky, except where federal law applies or where applicable law requires otherwise.

Any provisions regarding dispute resolution, arbitration, jurisdiction, or venue will be interpreted consistently with applicable Kentucky and federal law.

14. DISPUTE RESOLUTION AND BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

(a) Agreement to Arbitrate

To the fullest extent permitted by applicable law, you and VRXMD agree that disputes or claims arising from or relating to these Terms, the website, products, Services, purchases, subscriptions, advertising, marketing practices, or other transactions with VRXMD will be resolved through final and binding arbitration on an individual basis.

The arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable consumer arbitration rules.

This arbitration agreement will be governed by the Federal Arbitration Act to the extent applicable.

The arbitrator will have authority to determine the arbitrability of disputes and may award remedies available under applicable law in an individual action.

(b) Individual Claims Only

The arbitration process may only resolve disputes between you and VRXMD.

Unless otherwise required by applicable law, claims may not be consolidated with claims involving other individuals without the written consent of all parties.

The arbitrator may not hear class, collective, or representative claims.

(c) Waiver of Jury Trial and Class Actions

To the extent permitted by law, unless you properly opt out of arbitration, you agree that you will not have the right to:

• Have a court or jury decide covered disputes;
• Participate in a class action;
• Participate in a collective action;
• Bring a representative action;
• Act as a private attorney general; or
• Consolidate your dispute with another person’s dispute.

Other rights that may be available in court may not be available in arbitration.

(d) Arbitration Opt-Out

You may opt out of this arbitration agreement within thirty (30) days of the date you purchase a product or Service from VRXMD.

To opt out, you must provide written notice clearly stating your name, the product or Service purchased, and your intent to opt out of arbitration.

Your opt-out notice must be received within the applicable thirty (30) day period.

15. Assignment

You may not assign your rights or delegate your obligations under these Terms without our prior written consent.

Any attempted assignment or delegation in violation of this provision is void.

16. No Waivers

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Any waiver must be provided in writing by an authorized representative of VRXMD.

17. No Third-Party Beneficiaries

These Terms do not create or confer any rights or remedies upon third parties unless expressly required by applicable law.

18. Notices

Notices to You

We may provide notices to you by email using the contact information associated with your account or through the website.

You are responsible for ensuring that your contact information remains accurate and current.

Notices to VRXMD

Any formal notice to VRXMD should be submitted through the customer support contact information made available on the website.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with your order confirmation and applicable VRXMD policies, constitute the entire agreement between you and VRXMD regarding your use of the website and purchase of products or Services.

These Terms supersede any prior or contemporaneous agreements, representations, or understandings regarding the same subject matter.

Last Updated: August 13, 2026